December 29, 2007

Wu-Yi Tea: Diet Miracle or Diet Scam


Wu-Yi Diet Tea is said to have many properties that essentially improve your health as well as promote weight loss. The benefits that are advertised about this "wonder" tea include:



  • anti-carcinogenic properties that reduce the risk of cancer

  • assists in managing high cholesterol levels

  • lowers blood pressure

  • inhibits the abnormal formation of blood clots

  • helps with digestion

  • improves immunity

  • relieves tiredness

  • Powerful Fat Burner

But are the miraculous effects of this so called "diet wonder tea" a real miracle or just another money making scam? Judge for yourself by doing your own research before buying into their high priced marketing advertisement efforts. You can start by reading this incredible article written by a fellow hubber, Maddie Ruud on hubpages.com.


Follow this link to learn The Truth About Wu-Yi Tea.

7 comments:

Anonymous said...

I ordered this tea and then cancelled the order. Since then they have charged my credit card and lied repeatedly about refunding my money. After 4 calls and as many lies about getting emails to say the refund would be given - although it takes 2 weeks - I am still trying to get my money refunded. A total pack of liars and thieves. Do not trust them with your information. They suck u in w/ a free trial for $4.97 - of course at the last minute they add $2 "insurance" - then they just make it impossible to stop them from sending more and charging your credit card. BEWARE!!

Debbye Jean's Vegan Diner said...

Thank you for your comment, mgginva. In no way do I or the author that I pointed you to support this tea....I think she makes it clear in her article....anyways, thanks again.

Anonymous said...

Hello,

We are extremely sorry for any inconvenience or confusion any of you may have experienced with ordering Wu-Yi tea. Please email us at teahelp@usa or call 1-866-449-5567 as we would like to assist you with any concerns you may have and make your Wu-Yi experience a pleasant one.

Sincerely,
Mike Stef
Wu-Yi Source

Anonymous said...

Luckily decided to research before ordering. Thanks everyone for the heads-up

Anonymous said...

Wu-Yi is bad apparently, but the tea that www.wuyiteabenefits.com sells seems like it works and they don't charge you. I recommend it.

Anonymous said...

Okay folks, here is how I got a FULL REFUND OF ALL CHARGES ffrom Wu Yi tea. I apologize for the length of the posting, but I wanted to give as much information as possible.

Background:

In August my teenage daughter inadvertently got hooked into the Wu Yi membership scam on some website, which I think was www.insidersecretsguide.com. She thought she was just ordering an introductory sample of tea, but a few days after it arrived she got a larger package containing several more boxes. She didn't open any of the tea and procrastinated about returning the tea, Then school started and no further shipments came, so she forgot about the whole thing.

Meanwhile the Wu Yi folks were billing her monthly for $59.95 plus their bogus membership fee and "web access fee." My daughter has no credit card, only a bank account where she puts babysitting money. The account came with a debit card which she rarely uses. So when the website asked for a credit card # she used the debit card #. Big mistake. In late November she tried to user her debit card and found her account overdrawn, which tipped her off that something was amiss. Obviously there's a valuable lesson there about paying attention to monthly bank statements. Four charges of $59.95 plus all the other charges added up to over $300. Her small bank account had been cleaned out.

She called the WuYi phone number listed on her bank statement and asked to cancel her membership. She also asked what to do with the tea, and the WuIy person told her to return it -- no special instructions, just return it. So she took the tea to the Post Office and sent it to the return address on the box. Several weeks later she called WuYi to check on the refund, and was told that they couldn't issue a refund without a tracking number for the package. This was the point where she decided to stop trying to handle this by herself and told me about it.

What I did:

First I checked on the web and read some of the hundreds of comments about this being a huge scam. One person gave a number for Wu Yi's headquarters: 780-416-0211, which is a Canadian area code. Someone else gave the headquarters address as 722 N 143rd St, Seattle, phone 206-883-5406. I live in Seattle so I started with the 206 number. It went to the voicemail of a woman who didn't identify herself, so I didn't bother leaving a msg. Next I called the number that my daughter's bank statement listed for the charges: 866-449-5567.

After a lengthy recording that encouraged me to visit their website, I got someone named Melissa on the line. The first thing I always do when I expect resistance from a company representative is to ask for their full name and the physical address of the building where they are. They never give their last names and are usually reluctant to state their location, but asking these questions is slightly creepy and seems to put them a little off balance. Melissa wouldn't tell me either, so I mentioned the Seattle street address I had found. She sounded a little taken aback but said that that was the correct company headquarters address, and quickly added that she was in a call center outside of Dallas. I said just a second and let her listen to me typing this info into my computer.

I then told her the whole history of the situation. As expected, she said she couldn't issue a refund without a tracking number. I explained that I didn't have a tracking number because nobody had told my underage daughter to get one. Melissa took my phone number and looked up the order# for me, which I noted down. Then she put me on hold for a couple minutes, came back and said she couldn't give a refund because they had not received the package yet.

I told her my daughter had returned the package several weeks ago, their company had had ample time to receive and process it, and I didn't care if they couldn't find it in their warehouse. They were going to refund all the charges. Now basically I had no expectation that the first person I talked to was going to authorize a refund, because that only happens with reputable companies. My goal was to consume a few minutes of her time and establish that I was determined, without threatening her or otherwise giving her a legitimate reason to hang up on me. I babbled on and on about how I was aware that when returning merchandise it's normal to contact the company first and get some sort of authorization code or a special address, and had it been up to me I would have done that, but they were dealing with an inexperienced minor and had given her no instructions, so whatever they got was what they got. Then I told her that she and I both knew Wu Yi was a scam, that I had found hundreds of customer complaints about her company on the web, that I had in front of me the email addresses of over 150 people who felt they'd been scammed, as well as the address of the Washington State Attorney General's office, who is already investigating their company. All of this was bullshit, at least as far as I know. I was just eating up more of her time. After about 5 minutes she wasn't budging, so I said I wanted to talk with her supervisor. She said sure. When I asked the supervisor's name, she didn't know. I was incredulous -- you don't know the name of your own supervisor? She hemmed and hawed but then put me on hold for another minute to talk to the nameless supervisor.

When she came back she said that the supervisor had confirmed that they couldn't give me a refund. I said fine, I'll be happy to talk with the supervisor myself now. She said the supervisor was only going to tell me the same thing. I said no she's not, because I'm going to have an entirely different conversation with her, and I'll wait while you connect me now. I also asked if she would like to add my attorney's contact information to the notes she had been typing, and she said uh... ok, sure, so I rattled off the name and phone number of a Seattle lawyer I had looked up at random on the web.

After another brief hold a different person came on the line and preemptively told me that she had authorized a refund of the most recent $59.95 charge, but that's all she could do. Things were right on track. The second person you talk to will usually do something for you, expecting to be rid of you. I asked for her name (Debra), last name (nope), and if she was at the Seattle address -- no, she was at another call center in Illinois. I gave Debra the entire history of the problem, continuing to repeat myself and demonstrate my willingness to consume her time. She mentioned that all the charges were stated in the Terms and Conditions that my daughter had agreed to, etc. I pointed out that she was a minor and could not legally make contracts, and asked for her supervisor. She said she couldn't connect me but gave me a number to call, which turned out to be the 780 number I had already gotten from the web.

Bingo. In my experience getting a non-800 number which you have to dial yourself means you are getting closer to the person you actually want to talk to. That call is usually where you either get what you want or you don't. But what happened next was a huge surprise.

780-416-0211 was answered by a wonderfully cheery and pleasant woman named Susan with a Fargo-esque accent. I didn't get as far as asking for her last name or location. As soon as I told her I was calling for a refund on behalf of my teenage daughter and gave ner my daughter's name and the order number, she looked it up and immediately said she would refund all the charges going back to the beginning. Amazing! Suddenly I was past the bouncers who couldn't do anything and was in the Executive Suite with a handful of pretzels and a martini.

As Susan pecked away at her computer we chatted pleasantly and I asked what her job was. She said she authorized refunds of payments older than 30 days, and that she also had the "Master Cancel Button." Presumably this is the button that does the real account cancellations, as opposed to the pretend ones that the front-line people do. When I mentioned that there were also some membership fees and web access fees she cheerfully said she would refund those too. I didn't even have to ask. She said she had to go to 3 different websites to do it, but she didn't complain, just click click click. She said the refunds should be posted within 3 business days, and sure enough they were. Every dime of the $300+ that my daughter had sent Wu Yi was back in her bank account in 3 days.

Total elapsed time for me: 20-25 minutes.

I hope this rambling account is helpful to other Wu Yi victims who have concluded that trying to get a refund is hopeless. It isn't. Even if it's been months. I strongly urge you to call them back and go through the above steps. I don't know whether dealing with the guard dogs was even necessary before calling the 780 number and getting the VIP treatment from Susan, but I imagine she had notes from Melissa and Debra in front of her. It may have helped that I mentioned an attorney. Or maybe not. Anyway, try doing exactly what I did. The worst that can happen is they'll say no, and the best is that you get back all your money.

In any case stay calm and businesslike. Don't lose your cool or screaming at the front-line people, because it won't help. They're just low-paid lackeys who don't have permission to do the right thing. You just have to be patient yet insistent and work your way to the person who does, usually at a non-toll-free phone number behind at least 2 layers of resistance.

Cheers!

Florence said...


I started on COPD Herbal treatment from Ultimate Life Clinic, the treatment worked incredibly for my lungs condition. I used the herbal treatment for almost 4 months, it reversed my COPD. My severe shortness of breath, dry cough, chest tightness gradually disappeared. Reach Ultimate Life Clinic via their website www.ultimatelifeclinic.com . I can breath much better and It feels comfortable!